xe66cm's Privacy Policy

xe66cm is a trusted online casino and betting platform in Bangladesh. By visiting our website xe66cm.cam or using our services, you are considered to have agreed to the terms of this privacy policy. This policy applies to all services, products, mobile applications, and related websites of xe66cm.

We respect your privacy and are always committed to protecting your personal information. The purpose of this policy is to clearly inform you which types of data are collected, how that data is used, and what your rights are.

This privacy policy may be updated from time to time. For any significant changes, we will notify our registered users by email and post a notice on the website. Continuing to use the service after changes have been made will be taken as your acceptance of the updated policy.

When opening an account at xe66cm and while using our services, we may collect the following types of information:

2.1 — Information You Provide Directly

• Full name, date of birth, and national identity card details
• Email address and mobile number
• Home address and postal code
• Account username and password
• Payment information — bKash number, Nagad number, Rocket number, or partial bank account details
• Documents provided for identity verification (national identity card, passport)

2.2 — Automatically Collected Information

• IP address and device identification details
• Browser type and operating system
• Website usage history — which pages you visited and for how long
• Login time and approximate location information
• Information collected through cookies and similar technologies

2.3 — Transaction and Gaming Information

• Deposit and withdrawal amounts and dates
• Betting history and amounts
• Details of bonus and promotional benefit usage
• Detailed logs of gaming activity

xe66cm uses your information only for the following legitimate purposes:

3.1 — Account Management and Identity Verification

We use your information to register and manage your account, to ensure secure login, and to verify your identity in compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.

3.2 — Payment Processing

The necessary payment information is used to process deposits and withdrawals and to prevent fraud. We never store your full card number or password.

3.3 — Customer Service

Our 24/7 live chat support team uses the necessary information to assist you with account-related questions. To resolve your issues quickly, we may review past transaction and communication history.

3.4 — Promotional Communications

With your consent, you may be informed by email about new bonuses, promotions, and special offers. You can opt out of such communications at any time.

3.5 — Responsible Gaming

Monitoring your gaming behaviour to identify unusual patterns and providing responsible gaming support is also an important purpose for which your information is used.

xe66cm follows industry best standards to keep your information secure. Our security measures include:

• SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
• Secure Servers: Your information is stored only in secure data centres with round-the-clock monitoring.
• Two-Factor Authentication: An additional security layer is used to access your account.
• Access Control: Only authorised staff can access your information for specific and necessary purposes.
• Regular Audits: Our systems undergo regular security testing.
• Data Minimisation: We collect only the amount of information strictly necessary to provide the service.

Your information is retained for the duration of active account service and for any period required by legal obligations.

xe66cm never sells your personal information to third parties for commercial purposes. However, information may be shared on a limited basis in the following circumstances:

5.1 — Payment Processors

Only the necessary information is shared with the relevant payment gateways to complete transactions via bKash, Nagad, Rocket, and bank transfers.

5.2 — Legal Obligations

We may be required to provide information to fulfil a court order, a lawful request from an investigating authority, or the requirements of applicable law.

5.3 — Technology and Service Partners

Technology providers that support the operation of our services (such as game software providers and cloud hosting) may receive only the minimum necessary amount of information. All such partners are bound by agreement to maintain privacy standards equivalent to ours.

5.4 — Corporate Changes

In the event of a company merger or acquisition, your information may be transferred to the new entity. You will be notified in advance in such cases.

Our website uses cookies and similar technologies that help improve your browsing experience and ensure the functionality of the site.

6.1 — Essential Cookies

These cookies are necessary to maintain login sessions and ensure security. They cannot be disabled.

6.2 — Performance Cookies

These cookies collect anonymous statistics to help us understand how well the website is working. You can disable these if you wish.

6.3 — Preference Cookies

These cookies are used to remember your language preferences and other settings. Disabling them will require you to reconfigure your settings each time.

You can manage cookies at any time by changing your browser settings. However, disabling all cookies may prevent you from using some features of the site.

You have the following rights regarding your personal information. To exercise these rights, please contact our support team:

• Right to Access: You have the right to ask what information we hold about you.
• Right to Correction: If your information is inaccurate, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances, you can request that the processing of your information be restricted.
• Right to Portability: You have the right to receive your information in a commonly readable format.
• Right to Object: You can object to your information being used for marketing or profiling purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time.

We will endeavour to respond to requests to exercise rights within 30 business days of receipt. Additional information may be requested to verify your identity.

xe66cm is a platform for users aged 21 and above only. We do not knowingly collect any personal information from minors. Age is verified at the time of registration and our team actively enforces this rule.

If a parent or guardian becomes aware that their child has registered on our platform, please notify us immediately at [email protected]. We will take the necessary action promptly and delete the relevant information.

Our servers and partners may be located in various countries. Wherever your information is processed, we ensure that protection equivalent to this privacy policy is maintained. Appropriate agreements and safeguards are in place for international data transfers.

If a breach occurs in our security systems, we will identify it as quickly as possible and take the necessary steps. If a breach creates a high risk to your rights and freedoms, we will:

• Inform you of the incident in clear and easy-to-understand language.
• Advise you on recommended steps to minimise potential harm.
• Inform you about the remedial measures taken on our part.
• Keep a channel open for you to get further information.

xe66cm may update this privacy policy from time to time to keep pace with changes in applicable law, technology, or business operations. For significant changes:

• A special notice will be posted on the website.
• Registered users will be notified by email.
• The date of the update will be clearly stated at the beginning of the policy.

Continuing to use the service after changes have been made will be taken as your consent to the updated policy. If you do not agree with the changes, you may stop using the service and request that we close your account.